FAQ's

You'll find a variety of thoughtfully designed one-bedroom and two-bedroom apartment floor plans at The Francis in Gahanna. Every layout offers a modern design, and each one is a little different, so you can choose the space that fits your lifestyle. As you compare floor plans, look at the square footage, storage, bedroom layout, and available move-in dates. Our online floor plans make it easy to compare your options before scheduling a tour.

Most people tell us an in-unit washer and dryer is one of the features they won't live without, and we understand why. Every apartment comes with an in-unit washer and dryer, giving you the convenience of doing laundry whenever it works for your schedule.

Storage varies by floor plan, so you'll want to compare layouts based on what matters most to you. Some apartments offer larger closets, spacious kitchen cabinetry, kitchen islands, and flexible living areas that work well for a home office or extra storage. If you have specific storage needs, we'll gladly help you compare floor plans during your tour.

Your monthly utility responsibilities will be outlined before you sign your lease, so you'll know exactly what to expect. At The Francis, we provide trash and recycling services to help make everyday living more convenient. If you have questions about utility billing or other monthly expenses, our leasing team will be happy to walk you through everything during your tour or before you apply.

Yes! We welcome pets because we know they're part of your family. If you're searching for pet-friendly apartments in Gahanna, you'll appreciate both our community amenities (like our dog washing station!) and our location near parks and walking trails. Our pet policy includes a few guidelines, such as breed restrictions and pet fees, so we'll be happy to walk you through the details and answer any questions before you apply.

The Francis combines modern apartment living with one of the most convenient locations in Gahanna. You'll be just minutes from Creekside Gahanna, Easton Town Center, downtown Columbus, and John Glenn Columbus International Airport, making it easy to get wherever your day takes you. At home, you'll enjoy thoughtfully designed apartment homes with upscale finishes, resort-style amenities, and welcoming community spaces. Whether you're commuting to work, meeting friends for dinner, or spending the weekend exploring, you'll have convenient access to everything you need.

Absolutely. We'd love to show you around The Francis. You can schedule either an in-person tour or a virtual tour, depending on what works best for you. Touring the community gives you the opportunity to see available floor plans, amenities, parking, and the neighborhood while asking any questions you have before making your decision.

When you visit The Francis, enter from Johnstown Road directly across from UDF. Once you enter the community, look for the Future Resident parking directly in front of the clubhouse and head inside for your tour.

When you live at The Francis, you'll enjoy amenities designed to make everyday life more comfortable. Our community features a clubhouse, fitness center, coworking spaces, resort-style pool, outdoor gathering areas, grilling stations, package lockers, and a pet wash station. Inside your apartment, you'll find modern finishes like quartz countertops, luxury flooring, kitchen islands in select layouts, and an in-unit washer and dryer.

Yes. We offer detached garages and additional parking options, although availability may vary. We also include EV charging. If reserved parking or garage space is important to you, let us know while you're touring the community. We'll explain your current options and help you find an apartment that fits both your lifestyle and your parking needs.

Yes. The Francis offers EV charging stations for residents, so you can conveniently charge your electric vehicle right at the community. If EV charging is part of your apartment search, our leasing team can walk you through the location of the chargers, how to access them, and any current usage guidelines.

We certainly think so. Gahanna offers a great mix of neighborhood charm and city convenience. You'll have easy access to parks, local restaurants, shopping, major employers, and downtown Columbus while enjoying a quieter community atmosphere. It's one of the reasons so many people searching for apartments in Gahanna choose to call The Francis home.

You'll be close to some of Gahanna's best local destinations. Creekside Gahanna offers restaurants like Gahanna Pizza Plus, Lola & Giuseppe's Trattoria, Barrel + Boar Gastropub, Local Cantina, Upper Cup Coffee, High Bank Distillery, Three Creeks Kitchen and Cocktails. Easton Town Center is only a short drive away for even more dining, shopping, and entertainment. Whether you're running errands or meeting friends for dinner, everything is nearby.

The Francis is located within the Gahanna-Jefferson Public Schools district, one of Central Ohio's well-known school districts. If school boundaries are an important part of your apartment search, we recommend confirming attendance zones directly with the district, as they can change over time. Our leasing team is also happy to answer questions about the community and help you learn more about the neighborhood before you make your decision.

The Francis is just minutes from Easton Town Center, making it easy for you to enjoy shopping, restaurants, entertainment, and everyday errands without a long drive. You'll also have convenient access to downtown Columbus, John Glenn Columbus International Airport, and major highways, like I-270 and I-670, making commuting around Central Ohio simple.

We frequently offer lease specials throughout the year, although they change based on apartment availability and the season. If you're planning a move soon, ask us about any current move-in offers when you schedule your tour. We'll explain which floor plans qualify and help you understand any deadlines or lease requirements associated with the special.

Once you've found the apartment you love, applying is simple. Most people start by touring the community and comparing available floor plans before submitting an online application. Before you apply, we'll review current pricing, lease terms, deposits, parking options, and any applicable pet fees so you know exactly what to expect.

Every application is reviewed individually, so there isn't always a single credit score requirement. We'll consider several factors during the application process, including income verification, rental history, background screening, and credit history. If you have questions about our screening criteria, we're always happy to explain the process before you apply.

Possibly. Your credit score is only one part of your application. We'll also review your income, employment, rental history, and other qualifying information before making a decision. If you're concerned about your credit, give us a call before applying. We'll explain what information you'll need and help you understand your options.

You'll typically need a government-issued photo ID, income verification, rental history, and a completed application. Depending on your situation, we may also ask for recent pay stubs, employment information, or additional documentation. We'll let you know exactly what's needed so you can complete your application as smoothly as possible.

We offer lease terms based on current availability and community needs. Whether you're looking for a traditional 12-month lease or want to discuss other options, we'll help you understand what's currently available. During your tour, we'll review available lease terms and help you choose the option that works best for your timeline.